Excellence in Supply Chain Management

Book Information

Full Description:

This book explores and explains the critical elements of Supply Chain Management, including Understanding the Supply Chain and Supply Chain Planning and Operations, as well as Alternative Approaches and how to Improve. The book is intended for:

• Professional managers in all supply chain roles and job positions.

• Academics such as lecturers or students studying business topics like procurement, logistics, distribution, and the supply chain.

• Students of professional institutes such as the Chartered Institute of Logistics and Transport, The Chartered Institute of Purchasing and Supply.

The style of the book is direct, with little jargon. It covers all the basics, as well as providing detailed and wider discussions to encourage thought. Practical application remains a central theme, illustrated by the extensive use of case studies, application checklists and visual and graphic illustrations.

Table of Contents:

About this book
About the author

1.0. Understanding the Supply Chain 1
The Supply Chain: an introduction 1
The Supply Chain and the Theory of Constraints 7
Supply Chain History 9
Supply Chain Growth 12
The Value Chain and Competitive Advantage 13
The benefits of a supply chain management approach 15
Lead time 22
Customer service 27
Adding value 30
Transactional or collaborative approaches 33
Problems in integrating supply chains 35
Type I and type II supply chains: a contrast 41

2.0. Supply Chain Planning 47
Adopting a supply chain management approach 47
Demand amplification 49
Supply chain management strategy 51
Supply chain and Traditional Accounting Practices 53
Inventory 59
Outsourcing 63
Supply chain planning 65

3.0 Supply Chain Operations 73
Procurement 73
Production 78
Physical distribution 82
Marketing 86
Supply chain performance and key performance indicators 88
Benchmarking 94
Contingency planning 96

4.0 Supply Chain Alternative Approaches 101
Total supply chain approaches 102
Distribution supply chain approaches 103
Inventory approaches 103
Financial approaches 105
Lean and agile approaches 106
Quality management 107
Reverse logistics 108
Collaborative supply chains 113
Supply chain re-thinking 125
Trade-offs 132
Information and the supply chain 134
Systems implementation 140
Supply Chain Trends 142
World Class supply chain management 147
The Supply Chain Rules 148

5.0 Supply chain improvements 153
Performance improvements 153
Model for supply chain improvements: 167
- Understand Current performance; where are we now? 168
- Design Improvement Strategies; where do we want to be? 170
- Plan New Processes and Structures; how to get there? 178
- Operate New Processes and Structures; do it 182

Appendix one: Abbreviations 187

Appendix two: Further information 189

Appendix three: Supply Chain Analysis Questions 190

Bibliography 197

Author Information:

Stuart Emmett is CEO of Learn & Change, a niche company that specialises in training and consultancy for Supply Chain Managment, including Purchasing, Inventory, Transport, Production, Warehousing, Logistics, Customer Service, Business Analysis and all management processes.